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Job Description
- Work with the onshore digital team to develop and implement community management strategy for defined social channels
- Work with PR, Product Knowledge Management and Corporate Communications teams to respond to negative comments that could impact the brand reputation
- Review inbound comments and customer enquiries across channels and respond appropriately and in a timely manner
- Plan and execute community relationship posts
- Work with social media and Brand & Communications teams to develop and manage the influencer strategy, ensuring brand consistency
- Maintain FAQ and who’s who documentation to enable quick responses to enquiries and comments
Primary Skills
- Ensure the health and growth of the client’s social channels and the communities
- Be responsible for the day-to-day operations of the defined social media accounts on Twitter, LinkedIn, Facebook, and Instagram.
Secondary Skills
- Excellent English communication skills – both written and spoken – and customer service skills
- Excellent networking skills
Social Media Specialist Jobs in Bengaluru All Information’s
Company Name: Capgemini SE.
Company Quick info: Capgemini SE is a French multinational information technology services and consulting company. It is headquartered in Paris, France.
-Others Key Aspect-
- Experience: Fresher or Experienced candidate also can apply.
- Language: Verbal and Written communication in English and Local languages will be an added advantage.
- Who Apply: Fresher and Experienced both can apply.
- What Skills You Required for getting a job: Positive attitude, Being calm and cheerful when things go wrong, Communication, You can listen and say information clearly when you speak or write, Teamwork, Self-management, Willingness to learn, Thinking skills (problem solving and decision making).
- how is life at Company: Very energetic ecosystem.
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Other Jobs Find Here : https://www.capgemini.com/us-en/careers/
Company Jobs Pros and Cons: In large companies everyone can specialize. You can become an expert in some very specific subject. In large companies there is funding to do large tasks that require large amounts of capital. In small companies you can learn a whole array of things and try out many different tasks. You can be the first line desk phone greeter, and the marketing materials coordinator, the art director, and the person who builds and maintains the web site, if those are things you want to do and they need someone to raise their hand and say “I’ll give it a try”. In small companies there can be more of a family feeling where everyone pitches in to handle whatever is the priority today. It’s the classic small fish in a big pond vs big fish in a small pond comparison.
Pros-
- Big company benefits.
- There is a hierarchy of administration.
- They are generally established.
- Many fringe benefits and promotion options might be available.
- Successful operations are in abundance.
- If you fail in one field, chances are that you could be tried in another.
- You make many friends.
Cons:
- You are not personally known to the board of directors.
- Very little room for errors or mistakes.
- They follow strict discipline.
- You may be moved around by the administration as they require or see fit.
- You might not be included in the decision making.
- Some companies have a zero tolerance policy for repeat offenders.
- There are nearly always impossible deadlines to meet.
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