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Provide technical support to all applications and resolve issues. Secure clear possession of problem identification, its analysis, impact analysis and solutions Evaluate all problem and impact analysis and recommend solutions and workarounds, Prepare management report to review same for precision and totality of contents. Assist representatives from counterparts of application and resource planning and comprehend all business requirement and prepare documents. Coordinate with development team and provide support to all onshore and off shore sites. Develop and maintain all multiple interfaces for customer applications. Supervise everyday requests for matters related to growth, resources and vendors and resolve issues related to production and development Administer all upcoming plug-ins, new service packs and versions and ensure effective implementation to provide better services. Assist Vendor product/partners to resolve issues related to technicalities and infrastructure. Develop and update all documentation pertaining to trainings of supportive skills and provide training to customer groups in execution of these tools. Analyze all requirements, prepare use cases and supervise project plans. Coordinate with vendors and other business users and provide technical assistance for all applications. Administer all implementation issues and generate short-term resolution, as well as long term preventive measures for development. Manage teams to update/groom resources and resolve all problems.
Company Name: Flipkart.
Company Quick info: Flipkart is an Indian e-commerce company, headquartered in Bangalore, Karnataka, India, and incorporated in Singapore as a private limited company.
Other Jobs Find Here : https://www.flipkartcareers.com/
Company Jobs Pros and Cons: In large companies everyone can specialize. You can become an expert in some very specific subject. In large companies there is funding to do large tasks that require large amounts of capital. In small companies you can learn a whole array of things and try out many different tasks. You can be the first line desk phone greeter, and the marketing materials coordinator, the art director, and the person who builds and maintains the web site, if those are things you want to do and they need someone to raise their hand and say “I’ll give it a try”. In small companies there can be more of a family feeling where everyone pitches in to handle whatever is the priority today. It’s the classic small fish in a big pond vs big fish in a small pond comparison.
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