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The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers’ technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.
Responsibilities
- Reproduce customer environment and run tests
- Manage and address electronic tickets efficiently
Voice support is a must
- Troubleshoot and configure software and hardware through call.
Qualifications
- Customer service oriented (SD)
- Strong written and verbal and troubleshooting skills
- Proficient English is a must.
Jobs for Freshers in Mumbai All Information’s
Company Name: Wipro Limited.
Company Quick info: Wipro Limited, formerly known as the Western Indian Vegetable Products Limited, is an Indian multinational conglomerate headquartered in Bangalore, Karnataka, India. Its diverse businesses include FMCG, lighting, information technology, and consulting.
-Others Key Aspect-
- Experience: Fresher or Experienced candidate also can apply.
- Language: Verbal and Written communication in English and Local languages will be an added advantage.
- Who Apply: Fresher and Experienced both can apply.
- What Skills You Required for getting a job: Positive attitude, Being calm and cheerful when things go wrong, Communication, You can listen and say information clearly when you speak or write, Teamwork, Self-management, Willingness to learn, Thinking skills (problem solving and decision making).
- how is life at Company: Very energetic ecosystem.
20 Smart Ways to Prepare For a New Job :
- Research the industry and company.
- Clarify your “selling points” and the reasons you want the job.
- Anticipate the interviewer’s concerns and reservations.
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- Thank everybody.
- Don’t give up!
- Learn the technology.
- Score a success in the first five minutes.
- Write up your game plan.
- Get on the same side as the interviewer.
- Be assertive and take responsibility for the interview.
- Be authentic.
- Be ready to handle illegal and inappropriate questions.
- Make your selling points clear.
- Give yourself some transition time.
- Think positive.
- Close on a positive note.
- Bring a copy of your resume to every interview.
- Make the most of the “Tell me about yourself” question.
- Speak the right body language.
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Other Jobs Find Here : https://careers.wipro.com/careers-home/
Company Jobs Pros and Cons: In large companies everyone can specialize. You can become an expert in some very specific subject. In large companies there is funding to do large tasks that require large amounts of capital. In small companies you can learn a whole array of things and try out many different tasks. You can be the first line desk phone greeter, and the marketing materials coordinator, the art director, and the person who builds and maintains the web site, if those are things you want to do and they need someone to raise their hand and say “I’ll give it a try”. In small companies there can be more of a family feeling where everyone pitches in to handle whatever is the priority today. It’s the classic small fish in a big pond vs big fish in a small pond comparison.
Pros-
- Big company benefits.
- There is a hierarchy of administration.
- They are generally established.
- Many fringe benefits and promotion options might be available.
- Successful operations are in abundance.
- If you fail in one field, chances are that you could be tried in another.
- You make many friends.
Cons:
- You are not personally known to the board of directors.
- Very little room for errors or mistakes.
- They follow strict discipline.
- You may be moved around by the administration as they require or see fit.
- You might not be included in the decision making.
- Some companies have a zero tolerance policy for repeat offenders.
- There are nearly always impossible deadlines to meet.
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